Fastrak Tolls and Penalties

Tickets and Fines Services for Travelers Billing Practices

The Allegations:

Thousands of motorists are getting hit with penalties for crossing the Golden Gate Bridge, where you no longer pay a toll taker. Invoices often go to the wrong addresses. But motorists are still required to pay penalties for toll invoices and violations they did not receive. Motorists who wish to contest toll penalties are denied the chance to do so.


If you have a vehicle registered with the California Department of Motor Vehicles and have been charged a toll penalty for crossing the Golden Gate Bridge since March 27, 2013 that has not been refunded, you do not need to do anything at this time. We will post updates about the lawsuit on our website so check back often. If you would like to talk to us about your experiences, you can email us at

Suggestions for Dealing With Fastrak:

  1. If you have been affected by Fastrak's deceptive policies on the Golden Gate Bridge, you can notify Fastrak of your circumstances by using the claim presentment template.*
  2. Additionally, we strongly recommend that you communicate with Fastrak in writing and keep records of any communications. If you choose to call Fastrak about your issue, write down the date, time, and the name of the agent who assists you.
  3. Contact us about your situation by filling out the form at the bottom of this page.
  4. Go to the Fastrak website and submit a dispute.
  5. Attend the trial on March 2, 2020.

**The use of the use of the template does not create an attorney-client relationship with Gutride Safier LLP. Depending on your circumstances, you may wish to seek independent legal counsel regarding your claims. The certified class action does not cover all time periods and all claims against the Golden Gate Bridge and Fastrak. Click here for more information to find out if your claim is covered. If you would like to notify Gutride Safier LLP of you individual circumstances please fill out the form below and someone will get back to you as soon as possible.

Attending Trial on March 2, 2020

Fastrak does not want the public to know about their deceptive tolling practices. In fact, Gutride Safier LLP fought and won a legal battle to keep the courtroom open to the community. If you have been affected by Fastrak's deceptive practices, we encourage you to attend the trial. Feel free to bring your family, friends or anyone else who believes Fastrak should be held responsible for their unfair penalties.

The trial will begin on Monday March 2, 2020 at 9:00am in Department 304 of the San Francisco Superior Court:

400 McAllister St

San Francisco, CA 94102

We hope to see you there.


Original Seven on Your Side Investigation

Recent News Coverage

Who is Covered:

Have you been affected by Fastrak Tolls and Penalties?
Contact us.